While we realize emergencies and priority meetings do come up, if you no show your appointment you will be billed for the time missed. Cancellations are done online 24/7 and are the ONLY accepted way to cancel. No phone calls or emails are accepted in place of canceling online. We generously give you up until TWO (2) hours before your appointment time to cancel. This will give us time to go through our wait-list and try to fill the open position.